About Clarence Healthcare Services
ABOUT US
Our bespoke services are created by experts to meets the needs of individuals. We pride ourselves on offering the highest quality care and support possible; regardless of our client’s level of need or dependency. We offer both live-in care and 24-hour care in the form of day or night shifts, allowing you to live independently and safely in the comfort of your own home. We also provide staff for care homes and domestic cleaners. Our staff have a deep passion for care and will always go above and beyond to ensure that our clients are happy and comfortable.
We look to uphold the dignity of all those we take care of through considerate, compassionate and person-centred care.
As an organisation, providing a high quality of service is paramount to us, and this is why we carry out regular checks on the services we provide and keep regular communication with our clients, family members to quality assure our services.
WHAT MAKES US DIFFERENT
We take a personalised approach to recruitment, getting to know each candidate and employer to ensure a good fit. Our team of recruiters has a deep understanding of the job market and can help guide candidates through the application and interview process.
OUR MISSION
At Clarence Healthcare Services, our mission is to deliver exceptional and compassionate care by providing highly skilled and reliable staff for, domiciliary care, specialist services, domestic cleaning temporary staffing solutions for nursing homes. We are committed to enhancing the quality of life for those we serve by ensuring that our clients receive personalised, respectful, and dignified care tailored to their unique needs. Through our dedicated team of professionals, we strive to build trust, maintain the highest standards of care, and create a positive impact on the communities we support.
OUR VISION
Our vision is to be the leading provider of trusted, high-quality care solutions, recognized for our commitment to excellence, compassion, and innovation. We aspire to set the standard in temporary staffing for nursing homes, domiciliary care, specialist services, and domestic cleaning by empowering our team with ongoing training and support, ensuring that every client experiences the highest level of care. We aim to create a world where every individual receives the care and respect they deserve, enabling them to live with dignity, comfort, and independence in their own homes and communities.
Our Values
Compassion
At the heart of everything we do is compassion. We believe that every individual deserves to be treated with kindness, empathy, and understanding. Our caregivers are committed to providing care that not only meets physical needs but also supports the emotional well-being of our clients. We strive to build meaningful relationships with those we serve, ensuring that they feel valued, respected, and cared for in every interaction.
Integrity
Integrity is fundamental to our operations. We uphold the highest standards of honesty, transparency, and ethical behavior in all aspects of our service. Our clients trust us to deliver care that is safe, reliable, and in their best interests. We are committed to maintaining this trust by being accountable, respecting confidentiality, and always acting with the utmost professionalism.
Excellence
We are dedicated to excellence in every service we provide. Our team continuously strives to exceed expectations by staying at the forefront of industry best practices, investing in ongoing training, and seeking innovative solutions to enhance the quality of care. We believe that by pursuing excellence, we can make a meaningful difference in the lives of our clients and their families.
Respect
Respect is a cornerstone of our approach to care. We recognize and honor the dignity, rights, and individuality of each person we serve. This means listening to our clients' needs and preferences, providing personalized care that respects their choices, and treating everyone with fairness and courtesy. We are committed to creating an inclusive environment where diversity is celebrated, and all voices are heard.
Collaboration
We believe in the power of teamwork and collaboration. By working closely with clients, families, healthcare professionals, and community partners, we can deliver more comprehensive and effective care. We value open communication and shared decision-making, ensuring that our clients are actively involved in their care plans and that our team works together to achieve the best possible outcomes.
Empowerment
We are dedicated to empowering our clients to live as independently and confidently as possible. This means providing the support and resources they need to make informed decisions about their care and to maintain control over their lives. We also empower our staff by offering opportunities for professional growth and development, fostering a positive and supportive work environment where they can thrive.
